Platform Settings & Parameters

Global business rules, consultation session parameters, commission fees, and safety hotlines.

Clinical & Consultation Parameters

Default rules governing telehealth consultations and cancellations

Session Duration*(In Minutes (15 - 240))

Cancellation Window Notice*(In Hours (1 - 168))

Minimum notice hours for eligible client refunds.

Financial & Platform Fee Parameters

Service fees and commissions deducted from consultation volume

Platform Commission Fee (%)*(0 - 100%)

Statutory Taxation & GST Governance

Tax rate and enterprise credentials automatically included in consultation pricing

Tax Rate (%)*(0 - 100%)

Tax Display Label*

Enterprise GSTIN / Tax ID(Optional (15 chars))

Pricing is configured as Tax-Inclusive

Patients are charged the exact therapist rate without extra surcharge. The base consultation earnings and statutory tax amount are automatically split and logged into financial ledgers.

Emergency Helpline & Patient Safety

Contact numbers displayed across public crisis banners

National Mental Health Crisis Helpline*